The Lumina Family Portal gives you real-time visibility into your loved one's care — from the moment the caregiver arrives to the task-by-task summary after every visit. No phone calls needed. No wondering. Just clarity.
Explore each section of the Lumina Family Portal below. This is exactly what you'll see from day one of care.
The instant your caregiver arrives, you receive a notification. Watch the visit unfold in real time — from arrival to task completion to departure — without a single phone call.
No apps to download. No tech setup required. Just a secure link in your inbox.
Your loved one is enrolled in Lumina's care. A personalized care plan is created and uploaded to the portal.
You receive a secure login link via email. Set your password and you're inside the family portal in under 2 minutes.
From the first visit onward, you see GPS arrival, task completion, caregiver notes, and PacSana wellness data.
Message your Care Concierge, review invoices, update preferences, and request care plan changes — all from the portal.
Whether you're across town or across the country, the Lumina Family Portal gives you the same complete view of your loved one's care. No app download required — it works in any web browser on any device.
The Lumina Family Portal is fully HIPAA-compliant. Your loved one's data is encrypted in transit and at rest. You control who has access — and you can revoke access at any time.
Real experiences from families using the Lumina Family Portal
"I live in Denver and my mother is in Albuquerque. The family portal means I can check in on her every single day without calling anyone. I see when Maria arrived, what they did, and how Mom was feeling. It's completely changed my peace of mind."
"After my husband's stroke, I was terrified to leave him alone with a caregiver I didn't know. Seeing the live visit status and reading the caregiver's notes every day made me trust the process. Now I actually look forward to those morning updates."
"The billing section alone saved me hours every month. Everything is itemized, downloadable, and I can submit it directly to my father's long-term care insurance. No more chasing paper invoices."
Schedule your free care consultation today. Portal access is included with every Lumina care plan — at no extra cost.